Terms of Service
TERMS OF SERVICE
Effective Date: May 2026
Welcome to GSR AI Market (“Company,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your access to and use of our website, AI automation services, software, voice agents, chatbots, CRM systems, appointment booking systems, SaaS products, APIs, and related technologies (collectively, the “Services”).
By accessing or using our Services, you agree to be legally bound by these Terms.
If you do not agree to these Terms, do not use our Services.
1. Eligibility
You must:
Be at least 18 years old
Have legal authority to enter into agreements
Use the Services in compliance with all applicable laws
Our Services are available to both individuals and businesses worldwide unless prohibited by law.
2. Description of Services
We provide AI-powered business automation services including but not limited to:
AI chatbots
AI voice agents
Appointment booking systems
CRM automations
AI consulting
SaaS subscriptions
Custom AI development
Workflow automation systems
We may update, modify, improve, suspend, or discontinue Services at any time without prior notice.
3. Account Registration
You may be required to create an account to access certain Services.
You agree to:
Provide accurate information
Maintain the security of your credentials
Be responsible for activities under your account
We reserve the right to suspend or terminate accounts that contain inaccurate, misleading, or fraudulent information.
4. Payment Terms
Billing Structure
Services may include:
Monthly subscriptions
One-time setup fees
Custom invoicing agreements
Free Trials
We may offer free trials for selected Services.
Free trials may be modified or terminated at any time.
Refund Policy
All payments are non-refundable unless otherwise stated in writing.
Once work, onboarding, setup, or implementation has begun, refunds will not be issued.
Cancellation
Customers must provide at least thirty (30) days written notice prior to cancellation of recurring services.
Failure to provide notice may result in additional billing cycles.
5. Acceptable Use
You agree not to use the Services for:
Illegal activities
Fraudulent conduct
Harassment or abuse
Spam or unsolicited messaging
Unauthorized data collection
Distribution of malware or harmful code
Violating intellectual property rights
Circumventing platform limitations or security measures
We reserve the right to investigate and remove any prohibited usage.
6. AI-Specific Terms
AI Limitations
Our Services may use artificial intelligence systems and automated technologies.
You acknowledge and agree that:
AI-generated responses may contain inaccuracies or errors
AI outputs are not guaranteed to be accurate, complete, or reliable
Users are solely responsible for reviewing and verifying AI-generated content before relying on it
AI-generated outputs should not be solely relied upon for important decisions
AI Voice & Recording Disclosure
Certain Services may include:
AI voice calls
Call recordings
SMS automation
Conversational AI processing
By using these Services, you consent to such communications and processing.
Third-Party AI Providers
Our systems may rely on third-party providers including:
We are not responsible for outages, failures, or inaccuracies caused by third-party providers.
7. Intellectual Property
Company Property
All software, branding, workflows, systems, designs, automation logic, content, and proprietary technologies provided by the Company remain our exclusive intellectual property unless otherwise agreed in writing.
Client Content
Clients retain ownership of content they submit to the Services.
AI Outputs
Unless otherwise stated in a separate agreement:
Clients may use AI-generated outputs produced for them
We retain ownership of underlying systems, prompts, workflows, and infrastructure
8. API Usage & Fair Use
Certain Services may include API access, automation capacity limits, or usage restrictions.
We reserve the right to:
Limit usage
Apply fair-use restrictions
Restrict excessive automation activity
Suspend abusive or resource-intensive usage
9. Beta Features
From time to time, we may provide experimental or beta features.
Beta features:
May contain bugs or errors
May be modified or removed at any time
Are provided without warranties or guarantees
Use of beta features is at your own risk.
10. Third-Party Integrations
Our Services may integrate with third-party platforms and tools.
We are not responsible for:
Third-party downtime
API failures
Data loss caused by external providers
Third-party policy changes
Your use of third-party services may also be subject to separate terms and privacy policies.
11. Service Availability
We strive to maintain reliable Services but do not guarantee uninterrupted availability.
Services may occasionally experience:
Downtime
Maintenance interruptions
Technical issues
Third-party outages
No uptime guarantee is provided unless explicitly stated in a separate Service Level Agreement (SLA).
12. Suspension & Termination
We reserve the right to suspend or terminate accounts for:
Non-payment
Abuse or harassment
Illegal activity
Policy violations
Security concerns
Excessive or unauthorized usage
Termination may occur without prior notice where necessary to protect our systems or users.
13. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:
MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY
RELIABILITY
CONTINUOUS AVAILABILITY
We do not guarantee specific business results, revenue increases, or operational outcomes.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
WE SHALL NOT BE LIABLE FOR:
INDIRECT DAMAGES
INCIDENTAL DAMAGES
LOST PROFITS
LOST DATA
BUSINESS INTERRUPTION
CONSEQUENTIAL DAMAGES
Our maximum liability for any claim related to the Services shall not exceed the total amount paid by the customer during the previous one (1) month of Services.
15. Indemnification
You agree to defend, indemnify, and hold harmless GSR AI Market and its affiliates from claims, damages, liabilities, losses, and expenses arising from:
Your use of the Services
Violation of these Terms
Violation of laws or third-party rights
16. Governing Law
These Terms shall be governed by the laws of:
The State of Washington
United States of America
Without regard to conflict-of-law principles.
17. Dispute Resolution
Before initiating legal proceedings, parties agree to attempt good-faith mediation.
If disputes cannot be resolved through mediation:
Disputes may proceed to binding arbitration
Arbitration shall occur in Washington State unless otherwise agreed
Users agree to resolve disputes individually and not as part of class-action proceedings where permitted by law.
18. Privacy
Your use of the Services is also governed by our Privacy Policy.
Please review our Privacy Policy for information regarding data collection and processing practices.
19. Changes to Terms
We reserve the right to modify these Terms at any time.
Updated Terms will become effective upon posting to our website.
Continued use of the Services after changes constitutes acceptance of the revised Terms.
20. Contact Information
GSR AI Market
Address:
3602 Centennial Way NE
Tacoma, WA 98422
USA
Email:
[email protected]
Phone:
253-339-2240
21. Entire Agreement
These Terms constitute the complete agreement between you and the Company regarding use of the Services and supersede any prior agreements or understandings.